Head of professional services


 

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  • Job title: Head of professional services
  • Salary: £51,000
  • Location: Flexible – option to work from home and/or in office
  • Hours: 35 hour per week

About us

The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.

About you

If you’re looking for a new challenge where no two days are the same, where you can bring your passion to really make a difference, then we have an exciting opportunity for you. This is a fascinating time to join us. Our role in offering professional development opportunities for staff across the housing sector has never been more vital and you will play a crucial part in developing our awarding organisation and professional standards brand and associated offer.

This role involves leading the work of both our regulated awarding organisation/end point assessment organisation, including taking on the role of responsible officer; and our professional standards team who look after our professional standards, criteria and codes of conduct and ethics. Key to this will be ensuring our products and services meet regulatory requirements and also meet the needs of our customers and the housing sector as a whole; exploiting new technologies to ensure an efficient and effective service.

In addition, you will play a vital role in ensuring the future direction of our products and services to support the continuing professional development requirements of members. The housing sector is currently working to a significant professionalism agenda, with the expectation of mandatory qualifications for specific staff in housing management roles, so there will be opportunities to work with input from government, regulators, and housing sector organisations to shape our education provision and standards for the future.

We are looking for a highly adept professional with experience of working with regulated qualifications, developing standards, and designing fit for purpose assessments, alongside an understanding of the commercial environment in which an awarding organisation and professional body operates.

A big part of this role is developing robust, valid, and current products and then offering them in a pragmatic, commercial, agile way to our members and the wider housing sector. To achieve this, you will have the pleasure of working with our highly skilled, experienced teams across CIH and with a wide range of external stakeholders.

The best part about working at CIH is the opportunity to meet and work with our fabulous members. Their drive and commitment act as a huge motivator, and you will relish the opportunity to engage with them, learning from their diverse experiences and using this learning to support your work.

How to apply

CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.

For further information about this vacancy, including and outline job description and person specification please visit our website at https://www.cih.org/about-us/careers

Job Types: Full-time, Permanent

Salary: £51,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • On-site parking
  • Private medical insurance
  • Store discount
  • Work from home

Schedule:

  • Monday to Friday

COVID-19 considerations:
Following government guidelines

Work Location: Remote

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