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Interviews will be held on: 24 th July 2023
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
An exciting job opportunity has become available for a highly motivated and experienced Administrator to join L&Q Living’s Housing Management Team.
Independent Living is an integral part of what we do, delivering services primarily for our customers aged 55 and over. We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. Our customers are always at the heart of our service.
You will provide administrative support for two regional teams to ensure the smooth running of the housing function. On a day to day basis you will be responsible for:
- Raising purchasing orders and processing invoices
- Processing and applying for concessionary TV licences
- Collating and providing data as required for strategic planning
- Taking meeting minutes and mail merging letters for scheme events / meetings
- Liaising with other departments (maintenance, asset management, planning etc.) to obtain information for projects
- Ordering stationery for the office / scheme sites
- Processing PPE requests and ordering fire safety signs/notices.
- Monitoring and updating the FRA (Fire Risk Assessment) Portal and spreadsheet
To be successful in the role you will have:
- Experience providing administrative support in fast paced environment
- Excellent communication and interpersonal skills
- Highly developed customer service skills and the ability to work well as part of a team
- A disciplined and well organised approach, with the ability to multitask and prioritise a varied workload
- Excellent IT skills, including Word, Excel and Outlook
We welcome applications from candidates with demonstrable skills and experience for the position and who share our values of:
People - We care about the happiness and wellbeing of our customers and employees
Passion - We approach everything with energy, determination, and enthusiasm
Inclusion - We draw strength from our differences and work collaboratively
Responsibility - We own problems and deliver effective, lasting solutions
Impact - We measure what we do by the difference we make
Why work for L&Q Living?
As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:
- 25 days annual leave (increasing to 30 days after 5 years continuous service), pension scheme and non-contributory life assurance, season ticket loan, employee discount scheme and a health and wellbeing program
- Access to our spot bonus scheme. If you go out of your way to embed our values, we will reward you
- You will be joining an organisation where 78% of our staff told us it’s a great place to work (2022) and 92% of staff told us their manager treats them with respect
- The opportunity to grow your career with us or other departments within our business
Want to be part of this great team and share our values? If so, we want to hear from you. Apply now without delay!
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
